December 21, 2024

Privacy Policy for Hamster Wonder

Effective Date: 15 September 2023 (Updated)

Introduction: Privacy Policy

This Privacy Policy outlines the ways in which HamsterWonder.com (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal data of individuals (“users” or “you”) in accordance with the General Data Protection Regulation (GDPR) and any applicable national privacy laws.

Our website address is: https://hamsterwonder.com

Information We Collect

  1. Contact information: When you interact with us through our website, we may collect your name and email address to be able to communicate with you effectively and respond to your inquiries or requests.
  2. Any other personal data you voluntarily provide to us through contact forms or email: In addition to the contact information mentioned above, you may provide us with additional personal data voluntarily when you fill out contact forms or communicate with us via email. This information may vary and could include details about your preferences, interests, or any other information you choose to share with us.

How We Use Your Information

We use the collected personal data for the following purposes:

  1. To respond to your inquiries or requests: The primary purpose of collecting your personal data, especially your contact information, is to respond to any inquiries you may have or to fulfill any requests you make through our website or communication channels.
  2. To provide information about our products or services: We may use your provided personal data to inform you about our products or services, promotions, or updates related to our offerings that we believe might be of interest to you.
  3. To communicate with you regarding updates or changes to our services: If there are any important updates or changes to our products, services, or privacy policy, we may use your contact information to notify you about them.
  4. To comply with legal obligations: We may process your personal data to comply with legal requirements, such as responding to lawful requests from law enforcement authorities or government agencies.
  5. To protect our rights, property, or safety and those of our users: In certain situations, we may use your personal data to protect our rights, intellectual property, or safety, as well as the rights and safety of our users or other individuals.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  1. Your consent: If we process your personal data based on your consent, we will obtain explicit permission from you for the specific purposes mentioned in the Privacy Policy. You have the right to withdraw your consent at any time.
  2. Performance of a contract: When you engage with us to receive products or services, we may need to process your personal data to fulfill the contractual obligations between you and us.
  3. Compliance with legal obligations: We may process your personal data to comply with relevant legal requirements and obligations imposed on us by applicable laws and regulations.
  4. Legitimate interests pursued by us or a third party: In some cases, we may process your personal data based on our legitimate interests or the legitimate interests of a third party, provided that such interests are not overridden by your rights and freedoms.

Data Sharing and Disclosure

We may share your personal data with:

  1. Our affiliated companies and trusted third-party service providers: We may share your personal data with our affiliated companies or reputable third-party service providers who assist us in delivering our products or services or help us perform various business functions. These parties will have access to your data only for the purposes stated in this Privacy Policy and will be bound by confidentiality and data protection obligations.
  2. Law enforcement authorities, government agencies, or other third parties: We may disclose your personal data if required by law or in response to valid legal requests from law enforcement authorities, government agencies, or other third parties.
  3. Third parties in the event of a merger, acquisition, or sale: If there is a merger, acquisition, or any form of sale of some or all of our assets, your personal data may be transferred to third parties involved in the transaction, subject to the protections provided by applicable data protection laws.

It’s important to note that we take reasonable measures to protect your personal data and will not use or share it in ways inconsistent with the purposes outlined in this Privacy Policy unless required or permitted by law. We also encourage you to review the full Privacy Policy regularly to stay informed about how we collect, use, and protect your personal information.

Data Transfers

As part of our services, your personal information may be transferred to and processed on servers located in different countries. This may include transferring your data to third-party service providers who assist us in operating and improving our services.

By using our services, you acknowledge that your personal information may be transferred to locations outside of your country of residence. We will take appropriate measures to ensure that your personal information is adequately protected during such transfers and in accordance with applicable data protection laws.

Your Rights

You have certain rights regarding your personal data, including:

  1. The right to access, correct, or delete your personal data: You have the right to request access to the personal data we hold about you. If any of the information is inaccurate or incomplete, you can request corrections. Additionally, you may ask us to delete your personal data under certain circumstances, such as when the data is no longer necessary for the purposes it was collected, or when you withdraw your consent.
  2. The right to withdraw your consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time. This withdrawal will not affect the lawfulness of any processing based on consent before its withdrawal.
  3. The right to object to certain processing activities: You have the right to object to the processing of your personal data based on our legitimate interests. If you raise an objection, we will assess whether our legitimate interests override your rights and freedoms, and if not, we will discontinue the processing.
  4. The right to data portability: You have the right to receive a copy of your personal data in a commonly used, machine-readable format and, in certain circumstances, to have that data transmitted to another controller, where technically feasible.
  5. The right to lodge a complaint with a supervisory authority: If you believe that we have violated your data protection rights, you have the right to lodge a complaint with a relevant supervisory authority responsible for data protection in your country.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These measures may include encryption, access controls, firewalls, and regular security assessments. Despite our efforts, it’s important to understand that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

Retention of Personal Data

We will retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the data is no longer needed for the stated purposes, we will securely dispose of or anonymize it to prevent unauthorized access or use.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. Please be aware that we are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party websites or services before providing them with your personal data.

Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data processing practices or legal requirements. When we make any substantial updates, the revised version of the Privacy Policy will be posted on our website along with the effective date. We encourage you to review the Privacy Policy regularly to stay informed about how we handle your personal data.

If you have any questions or concerns regarding our Privacy Policy, please contact us at: notify.privacypolicy@hamsterwonder.com or contact us

CAN-SPAM Compliance

In accordance with the Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act, we have implemented the following practices to ensure compliance:

1. Identifying Information:

We clearly provide the physical address of our business and the email address from which our emails are sent. We use accurate header information, including the “From,” “To,” “Reply-To,” and routing information to ensure the recipient knows exactly who the email is from.

2. Opt-Out Mechanism:

All of our emails contain a clear and conspicuous explanation of how the recipient can opt-out of receiving future email messages from us. This includes an easy-to-understand unsubscribe mechanism that is operational for at least 30 days following the sending of the email.

3. Prompt Opt-Out Processing:

We honor all opt-out requests within 10 business days, as required by the CAN-SPAM Act. We do not charge a fee, require additional personal information, or make recipients take unnecessary steps as a condition for honoring an opt-out request.

4. Content Compliance:

All email subject lines are accurate and reflect the content of the email. We do not include deceptive or misleading information in our emails.

5. Third-Party Compliance:

If we utilize third-party services for email marketing, we ensure that they comply with the CAN-SPAM Act. We are responsible for the actions of any third-party service we employ for email marketing purposes.

6. Monitoring:

We actively monitor our email marketing practices to ensure ongoing compliance with the CAN-SPAM Act.

7. Penalty for Non-Compliance:

Violations of the CAN-SPAM Act may result in severe penalties, including fines. We are committed to adhering to the regulations and encourage recipients to report any perceived violations to us directly for prompt resolution.

Contact Us

If you have any questions or concerns regarding our CAN-SPAM compliance, please contact us at: notifyus.can-spam@hamsterwonder.com or contact us

California Consumer Privacy Act (CCPA) Privacy Policy (USA)

I. Introduction

HamsterWonder.com (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information in accordance with the California Consumer Privacy Act (CCPA). This CCPA Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information, and your rights concerning the use of such information as a California resident.

II. Scope

This Policy applies to all visitors, users, and others who reside in the State of California (“consumers” or “you”) and interact with our website, products, and services.

III. Information We Collect

We may collect the following categories of personal information:

  • Identifiers such as name, email address, postal address, IP address, and other similar identifiers.
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
  • Internet activity information, including browsing history, search history, and information regarding interactions with our website.
  • Professional or employment-related information.

IV. How We Use Your Information

We may use or disclose the personal information we collect for one or more of the following purposes:

  • To fulfill or meet the reason for which the information is provided.
  • To provide, support, and improve our products and services.
  • For testing, research, analysis, and product development.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.

V. Sharing Your Information

We may disclose your personal information to third parties for a business purpose, including to our service providers.

VI. Your Rights and Choices

The CCPA provides California consumers with specific rights regarding their personal information. This section describes your rights under CCPA and how to exercise them:

  • Right to Know: You have the right to request that we disclose certain information about our collection and use of your personal information.
  • Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information.

To exercise any of these rights, please contact us at [your contact information].

VII. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

VIII. Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible.

IX. Contact Information

If you have any questions or comments about this CCPA Policy, please contact us at: notify.ccpa@hamsterwonder.com or contact us

California Online Privacy Protection Act Compliance (USA)

Collection of Personal Information

We collect information from you when you visit our site, register on our site, subscribe to a newsletter, respond to a survey, fill out a form, make a purchase, or use certain other site features. The information collected may include your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

Use of Personal Information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience.
  • To improve our website.
  • To process transactions.
  • To send periodic emails regarding your order or other products and services.

Third-party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your consent.

Cookies

We use cookies to understand and save user’s preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interactions.

CalOPPA

In compliance with the California Online Privacy Protection Act, we agree to the following:

  • Users can visit our site anonymously.
  • A link to our Privacy Policy will be included on our home page or as a minimum on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the page specified above.
  • Users will be notified of any Privacy Policy changes on our Privacy Policy page.
  • Users are able to change their personal information by emailing us or through account settings (if applicable).

Your Rights Under CalOPPA

If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please contact us at the information below.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13.

Contact Us

If there are any questions regarding this CalOPPA/COPPA policy, you may contact us using the information below: notify.caloppa@hamsterwonder.com or contact us

Section on European Economic Area (EEA) and General Data Protection Regulation (GDPR)

EEA Users and GDPR Compliance

This section of our Privacy Policy addresses the rights of individuals within the European Economic Area (EEA) under the General Data Protection Regulation (GDPR). HamsterWonder.com is committed to ensuring the privacy and protection of personal data collected from our users in the EEA.

Personal Data We Collect

We may collect and process personal data from EEA users, including but not limited to your name, email address, physical address, IP address, and other data that can directly or indirectly identify you. We only collect personal data necessary to provide you with our services, fulfil our legal obligations, and enhance your user experience.

Legal Basis for Processing

We process personal data from EEA users based on the following legal grounds:

  1. Consent: We may process your personal data if you have given us explicit consent to use your personal information for a specific purpose.
  2. Contractual Obligations: We may process your personal data to fulfill our contractual obligations to you, for example, to provide the services or products you have requested.
  3. Legitimate Interests: We may process your personal data when it is necessary for our legitimate interests, provided that these interests do not override your rights and interests.

Data Subject Rights

As an EEA resident, you have the following rights under GDPR:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure (‘Right to be Forgotten’): You have the right to request that we delete personal data about you.
  • Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to our processing of your personal data where we are relying on a legitimate interest (or those of a third party).

To exercise any of your rights under GDPR, please email notify.gdpr@hamsterwonder.com or contact us. Please note that we may require you to verify your identity before responding to such requests.

Data Transfers

We may transfer your personal data outside of the EEA, but we will always ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

Data Protection Officer

Our Data Protection Officer is responsible for overseeing questions in relation to this GDPR section of our Privacy Policy. If you have any questions about this GDPR section, including any requests to exercise your legal rights, please contact our Data Protection Officer using our contact us form.

Changes to this GDPR Section

We reserve the right to update this GDPR section from time to time. Changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you by email or through a notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this GDPR Policy or the processing of your personal data, notify.gdpr@hamsterwonder.com or use this contact us form.